Transport Coordinator

Workforce World are currently looking for a Transport Coordinator that would be based in the Northfleet area. We have an immediate start for this position

Salary for this position in London is upto £30,000 per annum depending on experience

Overview : The Transport Coordinator will play a pivotal role in ensuring the efficient and effective coordination of transportation activities. This position requires a meticulous and detail-oriented professional who can manage various aspects of the transportation process, from scheduling and route planning to monitoring vehicle performance. The Transport Coordinator acts as a liaison between different departments, drivers, and external stakeholders to guarantee the smooth flow of goods and services.

The following includes but are not limited to :

Roles and Responsibilities :

Route Planning and Optimisation :

Develop optimal transportation routes to ensure timely and cost-effective delivery of goods.

Utilise route planning software and real-time data to adapt to changing conditions and minimise delays.

Scheduling and Dispatch :

Coordinate with drivers and dispatch personnel to schedule deliveries and pickups.

Monitor and adjust schedules as needed to respond to unforeseen circumstances, such as traffic or weather disruptions.

Fleet Management :

Maintain a comprehensive understanding of the fleet's status, including vehicle availability, maintenance schedules, and fuel efficiency.

Collaborate with the maintenance team to ensure all vehicles are in optimal working condition.

Communication and Coordination :

Act as the primary point of contact between drivers, customers, and internal departments.

Provide regular updates to all stakeholders on the status of shipments and any potential delays.

Compliance and Documentation :

Ensure compliance with all relevant transportation regulations, including licensing, permits, and safety standards.

Maintain accurate and up-to-date documentation for each shipment, including bills of lading and delivery confirmations.

Problem Resolution :

Address and resolve any issues or challenges that arise during transportation, such as delays, route changes, or vehicle breakdowns.

Implement contingency plans to minimise disruptions and maintain customer satisfaction.

Performance Monitoring :

Implement tracking systems to monitor vehicle performance, fuel consumption, and driver behaviour.

Analyse data to identify areas for improvement and implement strategies to enhance overall efficiency.

Customer Service :

Collaborate with the customer service team to address customer inquiries, concerns, and special requests related to transportation.

Strive to exceed customer expectations by providing excellent service and timely communication.

Cost Control :

Work closely with the finance department to monitor transportation-related expenses and identify cost-saving opportunities.

Implement strategies to optimise fuel efficiency and reduce operational costs.

Continuous Improvement :

Stay informed about industry trends, technologies, and best practices.

Propose and implement process improvements to enhance the overall effectiveness of the transportation department.Qualifications :

Proven experience in transportation coordination or a similar role.

Strong organisational and multitasking abilities.

Excellent communication and interpersonal skills.

Proficient in using transportation management software and route planning tools.

Knowledge of relevant regulations and compliance standards.

Previous experience with microlise and Trutac