Registered Manager

Overview

Registered Manager We have an exciting opportunity for a Registered Manager to join our expanding team across the East Riding and Hull regions. This role is ideal for a skilled leader who can mentor and support a team delivering high-quality, person-centred care in supported living and community settings for individuals with complex needs, including autism and behaviours of concern.

As part of a planned restructure, one existing region will be divided into two new areas. During the initial 6–12 month transition, the successful candidate will report to the Registered Manager for East Yorkshire & Hull. Once the new structure is established, and registration obtained, they will report directly to the Head of Operations.

Area : East Riding and Hull regions

Salary : £42,000 – £45,000 depending on experience

Benefits : Managers benefits will be sent separately; Car allowance

About Moorview Care

Moorview Care is a team of dedicated, kind and talented individuals who are passionate about achieving positive outcomes for people with learning disabilities, autism, mental health and multiple complex needs.

We support people in their own homes (Supported Living) and in the community, enabling individuals to live a full and varied life. The people we support are empowered to have choice and control over their own lives and our team plays a huge role in enabling people to achieve this. We are advocates for the rights of those who require additional support.

We’re a family-owned and run organisation that has been established for over 20 years. We have grown our services organically and now have 15 locations across Whitby, Scarborough, Bridlington, & Hull. We pride ourselves on high-quality, person-centred support that we deliver around the clock.

Accountability & Responsibility

At Moorview Care, our Registered Managers (RMs) are accountability performance managers leading their localities in terms of performance delivery against all KPIs and metrics and will be held responsible for effective delivery of all care and support, liaising closely with internal and external housing landlords to resolve matters arising.

The postholder will manage the performance of their team, including the delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.

RMs are accountable for the provision of care and support in their registered services and will be the lead professional and role model for their team. This includes delivering high-quality, consistent care and support that meets personalised needs while maintaining dignity and independence.

RMs are responsible for delivering, monitoring, maintaining and providing the highest standards of support and service delivery in line with the organisation’s mission and vision.

The RM will hold CQC registration for an allocated group of Supported Living settings and Community Support, with salary reviewed after full region establishment and registration.

The RM has overall responsibility for operational day-to-day leadership, compliance with regulatory and internal standards, and engagement with Local Authority and NHS contractual standards.

The RM will undertake quality monitoring, including audits of day-to-day practice, and will role model all aspects of a support worker role. They are accountable for managing agreed support delivery hours and ensuring budgeted income / contribution levels are met, including rostering and occupancy improvements.

The RM is responsible for regional growth, implementing organisational change, and contributing to strategic decisions about the locality’s future.

RMs are expected to uphold Moorview Care’s values and Quality Assurance Framework (QAF) and be accountable for people metrics, culture, recruitment, and safe resourcing levels through management of vacancies and recruitment.

RMs are responsible for minimising agency spend through proactive workforce planning and for the management of Moorview Care-owned resources including environment and building management to meet housing compliance KPIs.

RMs line-manage all Team Managers while retaining overall people management accountability for all Support Workers within their Region, including rostering, payroll processes, supervision, annual leave, sickness absence, capability, and other formal matters as they arise.

RMs should be skilled at coaching and developing talent, ensuring mandatory learning is completed and development opportunities are provided. They must ensure competency levels are maintained for new starters and ongoing staff, and be experts on regulatory requirements and policy frameworks for their locality.

RMs are accountable for ensuring registration and CQC compliance with a minimum service rating of “Good”.

Qualifications

• NVQ Level 5 qualification or above.
• Full driver’s licence with no more than 6 points and Class 1 business insurance (expenses paid for insurance where necessary).
• Registered Manager’s Enhanced Disclosure from the Disclosure and Barring Service.
• Willingness to work flexibly and to keep knowledge and skills up to date.
• Values aligned to Moorview Care and the behaviours associated with those values.
• Willingness to travel around a geographical area of Supported Living settings within the Region.
• The post holder will be assigned to either individual or a group of supported living settings within a defined geographical area.

A comprehensive job specification will be sent upon application.

Job Type : Full-time

Pay : £42,000 – £45,000 depending on experience

Benefits

Experience & Requirements

Experience : Registered Manager : 1 year (required)

Licence / Certification : Driving Licence (preferred); NVQ Level 5 (required)

Work Location : In person

Job Type : Full-time

Location : East Riding and Hull regions

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