Warehouse Team Leader

Job Title : Warehouse Team Leader

Location : Birmingham

Monday to Friday 10 : 00-19 : 00

Pay : £13,46 p / h

Temp to Perm

We are looking for a warehouse Team Leader To support the Warehouse Management team in delivering operational excellence across all warehouse functions. The Warehouse Team Leader will be responsible for motivating and supervising a team of operatives to ensure accurate and timely receipt, picking, packing, and dispatch of products, whilst maintaining a strong focus on Health & Safety, performance targets, and continuous improvement.

Key Responsibilities :

" Assist managers in motivating and leading the warehouse team to achieve daily performance targets and maintain high service standards.

" Monitor and enforce all Health & Safety policies, ensuring a safe working environment and immediate reporting of hazards or incidents.

" Ensure all warehouse activities are carried out in compliance with company policies, procedures, and service level agreements.

" Oversee the allocation of work and daily task planning, supporting the Warehouse Team Manager in achieving operational KPIs.

" Ensure all inbound and outbound goods are processed accurately and efficiently, including goods-in, picking, packing, and dispatch.

" Supervise team punctuality, attendance, and break adherence; report concerns to management promptly.

" Monitor warehouse processes and team performance, identifying training needs and providing ongoing support to team members.

" Perform daily, weekly, and monthly warehouse audits and checks, maintaining accurate documentation for compliance purposes.

" Ensure stock accuracy by addressing and resolving discrepancies in a timely manner.

" Maintain excellent housekeeping standards and ensure the logistics area is always well organised.

" Liaise with internal departments and external customers to address admin queries, customer requests, and service issues.

" Lead daily team briefings and encourage employee involvement and feedback.

" Support return-to-work interviews and absence management.

" Provide cover and support for Area Managers when required.

Prioritise and adapt to operational challenges as they arise with a proactive approach.

Key Skills and Experience :

" Proven experience in a warehouse or logistics environment in a leadership or supervisory role.

" Strong knowledge of warehouse operations, including goods-in, picking, packing, stock control, and dispatch.

" Excellent communication and interpersonal skills.

" Strong IT skills - proficient in Word, Excel, and Warehouse Management Systems (WMS).

" Ability to manage workloads and priorities in a fast-paced, high-volume setting.

" High attention to detail and commitment to accuracy and efficiency.

" A confident leader with the ability to train, mentor, and develop team members.

" Strong understanding of Health & Safety regulations and procedures.

" Reliable, adaptable, and a team player with a solution-focused mindset.