Housekeeping Manager

Overview

Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London's historic convention centre into a comprehensive convention, entertainment, and cultural district in West London. The new 14-acre site will feature a boutique multi-screen arthouse cinema, a 4,000-capacity music and performing arts venue, a 1,500-seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co-working spaces. Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, and a lobby lounge, with 3 meeting rooms and direct connectivity to the London Olympia Convention Centre.

Duties and responsibilities

• Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organisation, guest satisfaction and feedback
• Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property
• Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels
• Liaise, monitor, and collaborate with housekeeping services provider to ensure adherence to cleaning protocols and brand standards
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance
• Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences

About you

Previous experience in housekeeping management within the luxury segment is essential. Excellent leadership, communication, interpersonal, and guest service skills are required.

Benefits

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Next Steps : Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!

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