Senior IT Support Engineer / Security

Senior IT Support Engineer with Security focus

We are seeking a Senior IT Support Engineer to lead on infrastructure management, systems optimisation, and cyber security maturity. This role provides senior technical expertise, drives secure and reliable IT operations, and supports strategic digital development.

Key Responsibilities

• Lead systems integration, automation, and optimisation work.
• Recommend technologies that improve resilience and security.
• Maintain documentation, configuration standards, and change control.
• Act as a subject matter expert in Microsoft technologies.

Cyber Security

• Develop and deliver the organisation’s cybersecurity roadmap, ensuring compliance with standards such as Cyber Essentials / Cyber Essentials Plus.
• Lead vulnerability assessments, threat modelling, and incident response planning.
• Manage and optimise security platforms including endpoint protection, identity management, Defender XDR, and Intune.
• Strengthen information governance and data protection.
• Lead security‑focused change control and manage penetration testing and remediation.

Essential Skills & Experience

• Strong background in cybersecurity and IT Support.
• In‑depth knowledge of enterprise systems and Microsoft 365 security tools (e.g., Defender XDR, Intune, IAM, compliance).
• Strong communication and stakeholder engagement skills.
• Experience with Cyber Essentials or similar frameworks.
• Microsoft IT Support, 365

Desirable

• Knowledge of GDPR and data governance.
• Certifications such as CISSP, CISM, or Microsoft Cybersecurity Architect