Car Park Attendant - Transport for Wales South & West Wales sites based out of Cardiff Central Stati

Car Park Attendant - Transport for Wales South & West Wales sites based out of Cardiff Central Station – Part Time Hours - £13,104 Per Annum

Do you have great customer service skills?

Do you enjoy working outdoors?

Do you have a valid UK driving license?

If yes, keep reading! We may just have an exciting opportunity for you to come and join our team.

This role is to support the Operations Manager in implementing, enforcing, and maintaining the Car Park Contract to comply with the agreement between APCOA Parking Services and Client requirements. You will resolve customer concerns, patrol car parks, deter crime and implement traffic control measures.

Part Time position available 20 hours per week - covering South & West Wales railway stations.

What you’ll do

• Ensure all car parks equipment is in good working order at all times
• Enforce parking regulations by issuing Parking Charge Notices (PCN’s), warning notices and customer awareness
• Deal with customer queries, requests for assistance and complaints
• Complete daily car park inspections relating to Health and safety and report findings to management
• Ensure delivery of all contractual requirements and SLA / KPI’s to the satisfaction of APCOA and its clients
• Report criminal activity in accordance with company procedures

What you'll bring

• Excellent oral and written communication skills
• Excellent interpersonal skills, with the ability to build and maintain positive working relationships
• Excellent customer service skills with a minimum of 2 years’ experience
• Full Clean Driving License
• A reliable, responsible and flexible attitude to work and proactive nature
• S.I.A license – preferred but not essential

What we’ll offer you

• 13,104 per annum – Part Time - 20 hours per week (Sunday - Tuesday)
• Training and development
• Pension
• Employee Discount Scheme