Functional Consultant

Overview

Hybrid role with weekly visits to client sites in London. Expected travel around twice or three times per week.

Join Cognizant Microsoft Business Group’s Business Applications team as a Microsoft Dynamics 365 CRM Functional Consultant.

Job Summary

You will be working on Dynamics 365 CRM solution implementations for Cognizant’s public sector customers in a Functional Consultant capacity within a project team.

Essential Qualifications and Experience

• Experience of Dynamics 365 CE capabilities (Customer Service, Sales) and Power Platform
• Experience in leading business discussions with customer for project discovery and business process mapping
• Experience in leading discussions around business requirements, product backlog refinement and user expectation management in Agile projects
• Solid experience working in an Agile team to agree and develop system / product designs based on user requirements and specify these as user stories
• Ability to write clear, testable user stories using Gherkin acceptance criteria
• Experience managing agile delivery teams and team of business analysts
• Understanding of design & configuration experience in Dynamics 365
• In-depth knowledge of the Microsoft Dynamics CRM platform
• Experience in doing fitment analysis of customer requirements
• Knowledge in performance tuning possibilities in Dynamics 365 implementations
• Experience in collaborating with business stakeholders for data integration and data migration activities which can guide team of developers
• Experience in managing Dynamics 365 projects in a capacity of product owner or business analyst
• Capability to estimate Dynamics CRM project requirements
• Knowledge in multiple components of responding to RFPs / RFIs
• Capable of leading RFP responses for green field / Enhancement / Support D365 engagements
• Understanding of DevOps project implementation

Daily responsibilities

Essential Technical Skills

Nice to have

Why Cognizant / Benefits

How to apply

If you wish to apply, kindly send your profile to christina.ioannidis@cognizant.com

Job Details

Referrals increase your chances of interviewing at Cognizant by 2x

Get notified about new Functional Consultant jobs in London Area, United Kingdom .

#J-18808-Ljbffr