Transport Account Manager

Transport Account Manager | Retail / 3PL | Suffolk | £55k

I am exclusively looking for a Transport Account Manager to help drive efficiency and service excellence across its transport and distribution network.

Role Summary

The Transport Account Manager will be responsible for managing third-party carrier relationships, ensuring SLA compliance, monitoring transport KPIs, and identifying opportunities for cost savings and service improvements. This role bridges operations and commercial performance, supporting both day-to-day delivery execution and longer-term strategic projects.

The role will involve travel to various locations across the UK.

Key Responsibilities

Account & Carrier Management

Serve as the main point of contact for third-party logistics providers.

Ensure contractual obligations and service levels are consistently met.

Support contract negotiations, onboarding, and performance reviews.

Support in working with the MHE provider

KPI & Service Monitoring

Track and report on delivery performance metrics (OTIF, da...