Service Advisor

Service Advisor - Perrys Ford Dover

Hours : To be discussed

Salary : Negotiable, depending on experience

Perrys is one of the UK’s largest car dealership groups, operating since 1908 with over 50 branches nationwide. We’re an official franchised dealer for many of the country’s top car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.

Service Advisor Duties

• Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
• Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
• Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
• Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
• Upsell additional products and services to both new and returning customers, contributing to departmental growth.

Key Requirements

Company Benefits

Any applications will be 100% confidential.

Perrys Motor Sales have partnered with Octane Recruitment to manage their recruitment. If your CV meets the requirements, Octane Recruitment will contact you to discuss and then forward your details to the relevant site.

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