Business Support Officer

Are you an organised, proactive, and driven professional looking for a new challenge? Do you thrive in fast-paced environments, enjoy problem-solving, and have a knack for keeping things running smoothly? If so, we want you to be part of our friendly team!

At Kent County Council, we believe in fostering a culture of collaboration, innovation, and excellence. We are searching for Business Support Officers who will play a pivotal role in helping our organisation operate efficiently and effectively.

You will be joining the newly formed Adult Social Care and Health Business Support Division, which has around 300 business support professionals that deliver support to our frontline services empowering our residents to live their lives the way they want to.

We believe the importance of supporting people to be involved in everyday activities, make choices and feel part of their communities, or not, as anyone has the right to do, in a way that suits them.

This role will be split between supporting the Short Stay Service in Adult Social Care & Health (located at West View Integrated Care) and Adult Social Care & Health Business Support Division central team.

The Short Stay Service in Adult Social Care & Health is designed to prevent further admission to an acute hospital, facilitate a prompt return home and prevent admission to permanent residential care. This role will support the reception function and other duties as required.

What you'll be doing :

• Advocate for our clients and champion adult social care and health, acting as a point of contact; assessing and resolving telephone queries, mailbox monitoring and production and distribution of correspondence and documentation
• Coordinate the recruitment process for new staff and support staff inductions.
• Coordinate a range of meetings, including production of agendas, taking and producing minutes
• Maintain financial processes, including preparing invoices, investigating queries and ensuring financial records are accurate
• Data entry into a range of systems, resolution of queries and input into development of monitoring processes

This is to give you a flavour of what you will be doing. We are a wide-ranging division, with opportunities to get involved in lots more.

Why you’ll love working with us :

What you’ll bring :

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English / Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description / Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

For further information on this role, please contact :

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

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