Technical Account Manager - GBP 45000 + 10000 OTE

IT Managed Services

Are you a relationship-driven tech professional who loves helping clients unlock the full potential of technology? This is your chance to join a fast-paced, forward-thinking environment where innovation meets customer success.

We're looking for a Technical Account Manager (TAM) who thrives at the intersection of technology and people. You'll act as the trusted advisor for key clients, combining technical expertise with first-class account management skills to ensure long-term success.

• ?? What You'll Be Doing
• Be the trusted advisor - build strong, lasting client relationships and serve as the go-to contact for all technical needs.
• Solve real business challenges - understand customer goals and translate them into innovative technical solutions.
• Drive onboarding & adoption - support customers through implementation, integration, and deployment.
• Keep clients ahead - provide expert guidance, demos, workshops, and ongoing training to maximise value.
• Own escalations - resolve complex technical challenges swiftly and effectively.
• Grow accounts - identify upsell and cross-sell opportunities while ensuring renewals and retention.
• Influence the future - collect feedback and shape the roadmap of ne...