Boots Store Brand Ambassador- Cardiff

The Opportunity

We have an exciting opportunity for a Brand Ambassador to join our Boots Cardiff team. Your main mission will be to achieve sales targets by delivering a unique & remarkable shopper experience every time, anticipating the shoppers’ needs and meeting their expectations. As a Brand Ambassador, you are required to increase Puig brands’ awareness, build shoppers’ loyalty, respect counter rules & processes, and be a consistent team player.

• Generate sell-out, while achieving line and sales target.
• Achieve other quantitative business objectives as required by the company such as UPT, ATV, CRM conversion, VMS, ranking by brand and market share.
• Implement cross-selling among all categories to support the awareness of each brand to ensure the sell-out axis.
• Represent Puig love brands by communicating its values and philosophy through all activities and interactions with customers and other team members.
• Maintain up-to-date customer database to build solid relationships with customers and support future potential selling opportunities.
• Offer a unique experience to every customer by embracing the Puig counter protocol and selling protocol.
• Address and resolve enquiries, issues, or complaints that a customer may have and seek assistance from the RPM or other colleagues when required.
• Acquire the required knowledge to enable the best possible story telling
• Use clienteling techniques and tools to connect with customers.

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