Sales Manager

We are currently recruiting for an experienced Sales Manager to oversee, manage and lead a busy Sales Team. You will be working alongside other Sales Managers, to ensure daily performance targets are achieved.

About the Sales Manager role :

Basic salary is £50K per annum + upto 5% Bonus

Excellent Benefts & Incentives

40 hours per week, across 7 days between 8am-8pm

Based in Swindon

Office Based role

Permanent role

Duties / Responsibilities for the Sales Manager role :

Achieve company sales KPIs through the successful conversion of enquiries.

Prepare, deliver and motivate sales staff for the day ahead ensuring communication of key messages.

Ensuring a prompt response to inbound telephone and email enquiries.

Compiling and analysing sales figures

daily, weekly and monthly.

Collecting customer feedback and market research.

Feedback to the Product Department on calls received and obstacles which you have had to overcome.

Attend bridging meetings to share information with other departments to benefit the result.

Constantly evaluate success of the sales team through call listening and feedbackon success and development areas.

Monitoring individuals and teams QA, and error scores with an eye for accuracy.

Report on staff attendance, absence, and completion of Return-to-Work meetings.

Own pre and post sales related customer escalations in a timely, professional manner.

Experience / Attributes required for the Sales Manager role :

Ensure highest level of service provided to deliver an exceptional customer journey.

Proven track record in delivering sales results to company KPIs.

Excellent communication skills both written and verbal, with strong interpersonal skills.

Be able to demonstrate and analyse open, sell and close processes in line with Company expectations and deliver sales structure coaching where needed.

Embrace change when new strategies are introduced by the business.

Always maintaining a high motivation and positive atmosphere within the sales office.

A confident, resilient individual with a friendly, approachable personality.

The ability to be flexible, decisive and quick-thinking.

Self-motivated with a positive outlook and a clear focus on high quality and business profit.

Able to work extended hours on occasions when required.

Ability to work well under pressure.

Able to understand profit and loss calculations and basic business finance, e.g. gross margin percentages and calculations.

Experience within the travel industry is desirable but not essential

If you have experience of leading a Sales Team then we would love to hear from you!

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