Assistant Shop Manager - Abergavenny

Overview

With over 50 charity shops across England and Wales, our Abergavenny shop is based within a community that is rich with history and supported by locals. The store is looking for a part time Assistant Manager to create a warm and welcoming shopping experience for visitors and those donating to the store.

Location : Frogmore Street, Abergavenny

Contract : Permanent, part time (14 hours over 2 days)

Salary : £8,958 per year (£22,394 per annum FTE)

Closing date : Sunday 12th October 2025

Interview date : Week commencing 20th October 2025

Department : Fundraising, Comms & Engagement

Application deadline : 12 October 2025

More about the role

Using your experience in retail management / leadership, you will work with our Shop Manager and the local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home.

This store requires someone who understands the local community and can build a solid customer base and network of generous donors. Every item sold helps fund our vital work : supporting sick, injured and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary and education programmes.

We are looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. You will be involved in recruiting and training new volunteers, sharing your knowledge of merchandising and providing high-quality customer service to those purchasing and donating.

You could be a current team leader or supervisor looking to take on more management responsibility, or an experienced manager (or deputy) seeking a new challenge. We want to hear from you to see if we are the right employer for you.

Responsibilities

• Lead and support the shop team to deliver a warm, welcoming customer experience
• Work with Shop Manager to drive sales and source quality donations
• Build and maintain relationships with the local community and donors
• Recruit, train and supervise volunteers; share merchandising knowledge
• Ensure effective cash handling and administration processes
• Support operating hours and cover (open Monday–Saturday 09 : 00–17 : 00) with flexibility for weekends and holidays

Qualifications   /  Experience

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Benefits

To read more about the benefits Blue Cross has to offer, please visit the "why work for us" page on our website.

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