Sales Administrator

Are you an experienced Sales Administrator or Customer Service professional looking for your next step? We're recruiting for a Sales & Customer Service Coordinator to join a well-established manufacturing business. This is a varied role that combines customer care, order management and stock control.

You will play a key role in ensuring customer orders are processed accurately and delivered on time. Working closely with colleagues across finance, production, and logistics, you'll take ownership of order-to-delivery processes and maintain excellent relationships with customers.

Your responsibilities will include :

Receiving and reviewing customer orders, tracking progress and invoicing accurately.

Coordinating with internal teams to ensure on-time customer deliveries.

Raising credit notes and resolving customer queries or complaints.

Managing export processes and related invoicing.

Maintaining accurate customer and sales records, ensuring ERP and supplier systems integrate smoothly.

Liaising with the Production Manager to monitor stock levels.

We're looking for someone with :

Experience in a manufacturing, supply chain, or distribution environment.

Strong attention to detail, organisation, and multitasking skills.

Proficiency in CRM & / or ERP and MS Office.

Excellent communication and relationship management skills.

The ability to manage your own workload, meet deadlines, and remain calm under pressure.

A collaborative approach and willingness to support the wider team.