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Portfolio Support Officer
Portfolio Support OfficerAtlas • London
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Portfolio Support Officer

Portfolio Support Officer

Atlas • London
30+ days ago
Job type
  • Full-time
Job description
  • About The Role

  • Hourly Rate: £13.85

    Location: London, SE1 7JB

    Shift Pattern: Zero-hour contract. The successful candidate will need to be flexible and will be expected to cover shifts as and when required.

    The Role – Portfolio Support Officer

    Atlas Security is security arm of the Atlas FM Group and was launched in 2021. This is an incredibly exciting time to join this young and dynamic organisation. Working for Atlas Security means becoming a part of a highly successful organisation that puts the happiness of its employees and customers at the forefront of everything it does.

    What you’ll be doing:

    Working across a range of sites providing holiday and sickness cover.

    Protecting our customers property and people.

    Providing a high standard of customer care.

    Delivery of security duties including access control, patrolling, CCTV monitoring.

    Being an ambassador for both our customers and Atlas Security.

    Support sites during annual leave, sickness, vacancies, and high-risk periods.

    Operate reception, access control, and visitor management systems.

    Conduct internal and external patrols and monitor CCTV where required.

    Respond to and report incidents, escalating in line with procedures.

    Quickly familiarise with and follow each site’s Assignment Instructions.

    Maintain high standards of professionalism and customer service.

    Identify and report security risks, vulnerabilities, or non-compliance.

    Ensure full compliance with SIA licensing and company policies.

    Act as a reliable, adaptable officer providing operational resilience across the portfolio.

  • About You

  • We’re looking to recruit a person who is compassionate, diligent and professional in the delivery of their duties. If you are enthusiastic, take pride in your work and have great attention to detail you’ll fit in perfectly with our award-winning team. Apply today and we’ll contact you soon. To find out more about us browse our website before applying

    The successful candidate will need to demonstrate the following experience, skills, behaviours necessary to meet the requirements of the role:

    • Team player

    • Strong customer service

    • Health & Safety awareness

    • Confident, approachable and professional

    • We require all of our employees have a good level of written and spoken English

    • You must have the right to work in the UK and be able to evidence this

    • You must hold an SIA licence or be willing to undertake the necessary training

    Please ensure you have the ability to demonstrate you are able to deliver on the responsibilities. We are looking for positive individuals with excellent customer service skills. If that sounds like you, then please get in touch!

  • About The Company

  • Atlas Security is a is part of the Atlas Group and was launched in 2021. As one of the fastest growing security companies in the UK we are looking for the industry’s best talent to join us on this exciting journey.

    We live by our purpose and values and expect everybody that works for us to share those – Our purpose is to create happiness – we show kindness and compassion and make sure everyone goes home safe and healthy.

    We are Family – no matter our background, we care about one another.

    Sharing Makes us Stronger – which is why we share everything – our ideas, our expertise, our news and most of all, our time.

    Own Your Space – take responsibility and don’t be afraid to make decisions.

    Be Honest, Always – have the courage to do the right thing, even when no-one is watching.

    Treat Clients like Best Friends – we take the time to listen to what’s going on in our clients lives and pull out all the stops to make them feel happy.

    Start with Wow – and do not settle for anything less.

    Don’t Just Talk, Do! We are a business that thrives on doing. The more we do, the more we succeed.

    Atlas is a family of people drawn together by a passion for creating happiness in ourselves and others. The business is 100% employee owned, putting our culture and future success firmly in the hands of our amazing people. If this sounds like the kind of place you’d like to work then we would love to hear from you!

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Portfolio Support Officer • London

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