Business Support Officer

One Adoption West Yorkshire is a shared regional adoption service across the 5 West Yorkshire Local Authorities. It is hosted by Leeds City Council with office bases across West Yorkshire. Core services are the recruitment and assessment of all adopters, family finding for children, and adoption support through all life stages. Our vision is to ensure that children, adopters, and birth parents in West Yorkshire receive an excellent adoption service.

Your role

As a Business Support Officer, you’ll be an essential member of a dynamic team, managing a diverse set of responsibilities spanning adoption panel administration, recruitment and assessment of prospective adopters, family finding, and ongoing adoption support. No two days will be the same – you’ll liaise with a broad range of stakeholders, providing invaluable support, recording key decisions at meetings, and ensuring that every process runs smoothly.

Your initiative and teamwork will be vital, as you’ll often be trusted to take the lead and work independently, making a real difference when it matters most. This is an opportunity to develop professionally in a forward-thinking organisation that invests in your growth, equipping you with the expertise and resources you need to deliver outstanding support.

This role is far from ordinary – it calls for sensitivity, adaptability, and excellent communication skills. If you want to be part of a supportive environment and help create brighter futures for children and families, this is your chance to make a meaningful impact every day.

Leeds City Council is one of the largest employers in the region with over 14, employees. We seek to recruit and develop talented individuals who embody our and .

About you

As a Business Support Officer you will bring to the role:

• Ability to communicate effectively with a wide range of people
• Skilled in processing documentation using Microsoft Office applications
• Ability to accurately record meeting minutes using a laptop
• Ability to work flexibly as part of a team and show initiative
• Ability to prioritise work to meet conflicting deadlines

About the role

You will be part of the business support team supporting our Adoption Panel Administration, Recruitment & Assessment of prospective adopters and Family Finding. You will need to be able to work well in a team as well as use your own initiative. The role will require you to be proactive and there will be occasions where you will be expected to work with limited supervision. We are committed to your professional development and will ensure you have the right resources and training to enable you to provide a first-class service.

What we offer you

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of to help you boost your wellbeing and make your money go further

How to apply

Complete the online application form.

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We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41, per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.