Senior Citrix Engineer with Automation Experience

Job Description

SS&C GIDS

SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including : Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.

Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services.

About the Role

SS&C Technologies is seeking a highly skilled and experienced Senior Citrix Engineer to join our team. The ideal candidate will be responsible for the design, implementation, and maintenance of our Citrix infrastructure. This role demands deep technical expertise, strong problem-solving skills, and the ability to work in a fast-paced environment.

Your Responsibilities

• Design and implement Citrix solutions to meet business requirements
• Manage a variety of Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance
• Support, configure, and maintain Citrix Gateway services and NetScalers
• Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence.  Collaborate with IT support teams to resolve technical problems and improve system reliability
• Develop automated processes to enhance operational efficiency and reduce manual interventions utilizing tools like Packer, Terraform, SaltStack, and Chocolatey
• Implement security best practices and ensure compliance with relevant regulations
• Identify opportunities for process improvements and implement best practices to enhance the Citrix environment
• Create and maintain detailed documentation for Citrix environments / Provide training and mentorship to junior team members and IT staff
• Lead and manage Citrix-related projects from planning to execution, working closely with stakeholders to ensure successful delivery

Your Experience

Bachelor’s degree in computer science, Information Technology, or a related field.

Minimum of 5-7 years of experience in designing, implementing, and maintaining Citrix environments.

Proficiency in Citrix Virtual Apps & Desktops environments, including Citrix DaaS.

Excellent problem-solving and analytical skills

EEO Statement / Non-agency Disclosure

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.