PPM Contract Manager

M&E PPM Contracts Manager

Reports To : Operations Management Team / Managing Director

Location : Crayford office, with travel to sites in London on occasions.

Hours of Work : Monday – Friday, 08 : 00 – 17 : 00

Salary : £55–£65,000 (depending on qualifications and experience)

Overview

Due to continued growth, we are seeking an experienced M&E PPM Contracts Manager to oversee a portfolio of planned preventative maintenance (PPM) and small works projects across multiple sites. This is an exciting opportunity for a highly motivated individual looking to progress their career with strong mentorship and a clear development pathway.

The successful candidate will have proven experience managing M&E service contracts, with technical knowledge in mechanical and / or electrical systems being advantageous. You will oversee the delivery of both PPM and reactive maintenance, working closely with project teams, engineers, subcontractors, and clients to ensure service excellence.

Key Responsibilities

• Manage day-to-day delivery of planned and reactive M&E maintenance across multiple client sites.
• Mobilise new PPM contracts, including asset register population, 60-day reporting, RAMS creation, and documentation management.
• Provide support and technical guidance to field engineers and supervisors..
• Lead and oversee mobile engineers and contract supervisors.
• Ensure service delivery meets contractual obligations, KPIs, and compliance standards.
• Carry out life cycle costing, KPI / SLA monitoring, and quality audits, with clear improvement action plans.
• Identify and implement staff training needs; lead regular team meetings.
• Manage subcontractor performance to ensure high-quality service delivery.
• Build strong client relationships through regular communication, reporting, and meetings.
• Drive compliance with statutory requirements, health & safety, and industry best practice.
• Undertake HR responsibilities including appraisals, investigations, return-to-work meetings, and recruitment.
• Manage callout rota and act as Callout Manager when required.
• Produce monthly management reports; assist with tenders, risk assessments, and specifications.
• Contribute to business growth through sales targets, developing new opportunities, and representing the business at events.

Essential Background & Experience

Candidate Profile

The ideal candidate will demonstrate :

Benefits