Inside Sales Advisor

About The Role

Inside Sales Advisor Full Time, permanent position.

Working in a fast-paced environment dealing with inbound new business enquiries within B2B market sectors. Following the sales model to maximise opportunity you will be qualifying new customer sales enquiries, either converting these through to sale, or passing it to a more appropriate colleague / team based on the size of the business. The roll includes handling incoming and outgoing sales calls, live chats, digital leads, and Inbound emails whilst delivering against a set of agreed objectives in line with the Hygiene Sales strategy.

Areas of Responsibility

• Co-ordinate New Business enquires for PHS Hygiene which involves qualifying all prospect leads to ascertain the correct sales teams to be responsible for maximising the full opportunity.
• Using Salesforce effectively to capture all key information captured by the customer to ensure a smooth transition for the customer.
• To Identify customer's needs and up-sell opportunities to maximise sales for all new customers that fall into the Inside Sales Team responsibilities.
• Effectively deal with new business enquiries and explore up-sell opportunities for PHS House Accounts.
• Focus on the effectiveness, efficiency, and quality of leads & sales activity not just the quantity.

When relevant, ensure all quotations are followed through...