Were seeking a Hotel Operations Support Manager Front of House who combines hospitality expertise with a strong commercial mindset. This role is pivotal in shaping our Front of House strategy to deliver exceptional guest experiences while driving revenue efficiency and profitability across the hotels.
Your Day to Day:
Who Are We Looking for
You will have proven leadership experience in Front of House or hospitality operations experience specifically in Housekeeping or Reception Management would be advantageous Youll have a strong understanding of guest experience and service delivery. We are looking for someone who is an excellent communicator with the ability to influence stakeholders positively.
You will have proven experience of being able to analyse data and implement strategic improvements. You will be highly organised with strong time management skills.
Familiarity with health & safety compliance and industry trends will be advantageous along with experience of working with multiple systems including Opera and Rezlynx.
The role will require flexibility with working hours including evening and weekends. It may also require some periods of time covering at properties.
In return we are offering a rewarding role with scope for career progression along with;
Required Experience:
Manager
Hotel Operations Support Manager Front of House • Blackburn, England, UK
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