Technical Workshop Engineer

About us :

We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow"

Role summary :

The primary purpose of the role is to deliver and report upon all sales inspections, warranty inspections and Quality issues across the complete range of LES sold Mitsubishi Electric products, both current and existing.

Skills / Responsibilities :

• Perform all key activities in-line with department standards and company principles.
• Follow correct procedures for all product rework activities ensuring completeness in accordance with relevant requirements.
• To meet all service level agreements and key performance indicators set for CPG Returns within the Workshop team.
• Assessing and processing Finished Goods returns using CM2 platform.
• Perform unit modifications ensuring MELCO Quality is maintained.
• Perform Stock enhancement to support sales on request.
• Investigate, test and report on returned Warranty claim products.
• Add additional refrigerant charge to E-Series products to ensure stock levels are maintained.
• Add additional refrigerant charge to any other Applied product if required to maintain stock levels.
• Re-work stock with potential Quality issues.
• Assess, report, and repair warehouse damaged products.

Experience :

In return for your commitment, we will offer you some fantastic benefits :

Equality and Diversity

As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.