Gateway Coordinator

Job Title : Gateway Coordinator

Location : Heathrow

Contract : Monday to Friday +1 Saturday per month

Role Purpose :

M4 Recruitment is seeking a Gateway Coordinator to support the smooth and compliant movement of freight within a busy logistics operation. You will play a key role in managing imports / exports, vehicle coordination, and customs compliance, ensuring service excellence in line with industry standards and regulations.

Key Responsibilities :

Coordinate inbound / outbound freight and ensure timely vehicle dispatch to / from airlines.

Accurately capture data and update internal systems.

Maintain strong relationships with customers, suppliers, and internal teams.

Follow SOPs, KPIs, and regulatory compliance (DfT / CAA, HMRC, IATA).

Resolve customer / supplier queries quickly and professionally.

Support invoicing, job costing, CIA, and milestone tracking.

Work closely with the Gateway Manager and complete additional tasks as required.

Participate in rate reviews and focus on cost control.

Key Requirements :

Essential Experience & Skills :

Experience in freight forwarding / logistics, especially gateway and consolidation functions.

Solid knowledge of import / export procedures.

Understanding of DfT / CAA, HMRC, and IATA regulations.

Proficient in MS Office, especially Exc...