We are seeking a dynamic, experienced, and compassionate General Manager to lead and manage the day-to-day operations of a 29 bed residential care home in Sidmouth, Devon (EX10 9LR). You will take full accountability for clinical and non-clinical operations, ensuring exceptional care standards and regulatory compliance while promoting a warm, person-centred environment for residents and staff.
Key Responsibilities
- Lead and manage all operational, financial, and care-related functions of the home
- Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements
- Deliver high-quality, person-centred care that supports residents’ physical, emotional, and spiritual well-being
- Oversee recruitment, training, supervision, and performance management of the staff team
- Ensure accurate care planning, medication administration, and safeguarding practices
- Manage occupancy levels, liaise with external stakeholders, and promote strong community links
- Maintain rigorous quality assurance systems through regular audits, meetings, and reporting
- Be a visible, positive role model, upholding the values and brand standards of the organisation
What We’re Looking For
Level 5 Diploma in Leadership for Health and Social Care (or equivalent)Proven leadership experience in a residential care settingStrong understanding of CQC requirements and person-centred care principlesExcellent communication, organisational, and time management skillsDemonstrated ability to lead and develop a teamSolid IT skills and confidence managing budgets and resourcesExperience supporting residents living with dementiaA flexible, hands-on approach to care home managementWhy work for us?
Occupational sick payFree meals on shift in care homesAnnual pay reviewsLife InsuranceEnhanced maternity and paternity payRecruitment referral feeBlue Light discountsFree DBS CheckSalary sacrifice schemesAccess to Wagestream – access to earned wages before payday and schemes to help you save.This position is subject to an Enhanced Disclosure and Barring Service (DBS) check