Claims Support Advisor Portsmouth - 2026 Summer Programme

Claims Support Advisor

Cosham, Portsmouth

Training start date: Monday 30th of March

Please note: Applicants must live within a 10-mile radius of PO6

2026 Summer Programme – Claims Support Advisors

Are you an A-Level or University student looking for a summer professional development opportunity? Join Charles Taylor Assistance in Cosham, Portsmouth for a hands-on experience that could open doors to your future career!

As a Claims Support Advisor there may work may be additional work available in the evenings or weekend for those based locally.

Why Choose Charles Taylor Assistance?

• Gain practical, hands-on experience in a professional environment
• Work alongside experienced industry professionals
• Develop skills that will set you up for future success
• Join a supportive and inclusive team where your ideas are valued

What the programme involves

• Acting as the first point of contact for customers via phone and email
• Handling and processing relevant documents accurately
• Providing empathetic and professional support to all our travel customers
• Guiding customers clearly through the claims process to deliver excellent service

What we need from you

• Available to attend and fully commit to 2 weeks of training over Easter starting Monday 30th March
• Work Monday to Friday between 09.00 -17.30
• Customer service experience – helpful but not essential
• Be able to record data accurately and efficiently
• Ability to navigate bespoke computer systems
• Excellent communication and interpersonal skills to effectively interact with our customers
• Natural empathy and a flair for making a difference to our travel customers