D365 F&O Support Specialist

Location : Andover, Hampshire (3 days a week onsite) Contract : Fixed-term until December 2025 Salary : £70,000 per annum + Benefits

An exciting opportunity has arisen for an experienced D365 F&O Support Specialist  to join an industry-leading organization on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge.

About the Role

In this pivotal position, you will :

• Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems.
• Troubleshoot and resolve incidents in collaboration with third-party providers.
• Log support calls and maintain comprehensive documentation of resolutions.
• Work with business analysts to translate business requirements into actionable functional specifications.
• Support testing, acceptance, and the lifecycle management of ERP solutions.
• Participate in an on-call rota for out-of-hours support.

Key Skills and Experience

Essential :

At least 3 years of ERP support experience, ideally with AX and D365 F&O (experience wit...