Assistant FOH Manager

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting a dedicated individual to join our team, as a Assistant Front of Hose Manager on a full time basis working 40 hours over 5 days.

We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Here's what your journey with us entails:

Assistant Front of House Manager – Key Responsibilities

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  Support and report directly to the Front of House Manager in the day-to-day management of all Front of House operations.

  
  


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  Oversee both the Front Desk and Housekeeping departments, ensuring smooth coordination and high service standards across all areas.

  
  


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  Lead, motivate and manage teams through effective people management, including training, coaching, performance management and disciplinary procedures where required.

  
  


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  Prepare and manage staff rotas, ensuring adequate cover in line with business needs and budget.

  
  


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  Carry out duty management responsibilities, acting as the senior operational manager on shift.

  
  


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  Ensure exceptional guest service standards are consistently delivered, leading by example at all times.

  
  


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  Take a hands-on operational role, supporting teams during busy periods and resolving issues proactively.

  
  


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  Monitor standards of cleanliness, presentation and safety across all Front of House areas.

  
  


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  Handle guest feedback and complaints professionally, ensuring prompt resolution and continuous improvement.

  
  


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  Assist with recruitment, onboarding and ongoing development of team members.

  
  


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  Ensure compliance with company policies, health & safety regulations and operational procedures.

Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.

Preferred Qualifications:
• Related Work Experience: At least 1 year of related work experience in a Supervisor/Management role.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

Compensation: Competitive salary