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Maintenance Operative

Maintenance Operative

Hightown Housing AssociationHemel Hempstead, Hertfordshire, United Kingdom
30+ days ago
Job type
  • Full-time
Job description

Maintenance Operative

Salary : £32,325 (35-hour week)

Are you hands-on, solution-focused, and passionate about making homes safer and healthier? At Hightown, we are looking for a skilled and proactive Maintenance Operative to join our Healthy Homes team - helping us deliver high-quality repairs and remedial work that truly makes a difference in people’s lives.

This is more than just a maintenance role. You will be at the frontline of improving living conditions, tackling issues like damp and mould, and ensuring our properties meet the highest standards of safety and comfort.

What You Will Be Doing

Property Repairs & Remediation

Carry out essential repairs and remedial work, including mould treatment and prevention using specialist techniques.

Replace and repair plasterboard, complete patch repairs, and apply anti-mould products in line with COSHH regulations.

Perform finishing carpentry and joinery tasks - from fitting door frames to installing trim and moulding.

Use a range of hand and power tools to build, install, and maintain fixtures like cabinets, doors, and windows.

Maintain stock levels and equipment, ensuring timely purchases and efficient service delivery.

Health & Safety

Identify and assess hazards using the Housing Health and Safety Rating System (HHSRS).

Report Category 1 and 2 hazards promptly, documenting findings with before-and-after photos.

Provide guidance to staff on repairs and safety improvements when needed.

Ensure all work complies with Hightown’s health and safety policies and relevant legislation.

Customer-Focused Service

Deliver a first-time fix approach wherever possible, ensuring every visit reflects Hightown’s commitment to excellent customer service.

Communicate clearly and professionally with residents, resolving issues and fostering a positive brand image.

Estate Standards & Efficiency

Report communal issues such as fire safety risks, grounds maintenance concerns, and cleaning standards.

Plan routes efficiently to minimise travel time and maximise productivity.

Maintain your works van to a high standard and ensure all receipts and records are submitted accurately.

What You Will Bring

Proven experience in property maintenance, carpentry, or a similar trade.

Strong understanding of health and safety regulations, including COSHH and HHSRS.

Excellent problem-solving skills and a proactive, can-do attitude.

Ability to work independently and manage time effectively.

Commitment to delivering outstanding customer service.Why Join Hightown?

At Hightown, we are proud to provide safe, secure, and welcoming homes. As a Healthy Homes Maintenance Operative, you will play a vital role in maintaining those standards and improving lives every day.

We offer :

A Supportive Environment : Join a team that values collaboration and mutual support.

Professional Growth : Opportunities for training and development to enhance your skills.

Annual leave : 33 days including Bank Holidays (increasing with service)

Competitive Salary : £32,325 per annum for a 35 hour week.

Monthly Attendance Bonus

Workplace Pension Scheme : And life assurance cover of three times your annual salary.

Discounts and Savings : High street retailers, gyms, restaurants, and cinemas.

Employee Support : Health & wellbeing services.

Free On-site Gym Access

Please note : We shortlist and interview on a rolling basis and may close the vacancy early. Apply soon to avoid missing out.

Appointment is subject to satisfactory right to work checks and references.

We are an Equal Opportunities & Disability Confident Employer

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Maintenance Operative • Hemel Hempstead, Hertfordshire, United Kingdom

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