Payroll Manager

Position : Payroll Manager

Position Type : Permanent

Location : Colchester

Are you an experienced payroll professional with a passion for accuracy, customer care, and continuous improvement? Were looking for a Pay and Benefits Manager to join our team and play a key role in delivering exceptional service to both colleagues and customers.

This role is about more than just processing numbers youll be helping people, solving problems, and contributing to a culture of care, respect, and professionalism.

Key Responsibilities :

• Drive high standards in customer care by keeping people informed, explaining changes, and offering reassurance throughout the process.
• Use your payroll expertise to deliver accurate and timely results, including Tax and NI calculations and managing overpayments.
• Apply a structured approach to problem-solving, assessing issues, and finding effective solutions.
• Identify opportunities to improve business performance, efficiency, and quality.