General Manager

We’re looking for a dynamic leader who can inspire teams, deliver outstanding customer experiences, and ensure our facilities remain at the heart of local community life. If you’re passionate about health, wellbeing, and helping people get the most out of leisure, we want to hear from you.

You will bring a strong understanding of leisure centre operations, health and safety requirements, and performance management, alongside proven experience in using booking systems and data reporting tools to track and improve performance. Strong financial skills are essential – you’ll be confident managing budgets and interpreting financial information to ensure services remain efficient and sustainable.

With significant experience in managing the day-to-day operations of leisure or sports facilities, you will have a track record of leading and developing high-performing teams. Equally important is your passion for delivering exceptional customer service to a diverse community and creating a welcoming, inclusive environment for all.

Your excellent communication skills will enable you to build strong relationships with colleagues, partners, and stakeholders, while your commercial awareness will help drive the success of the service. Highly organised and able to prioritise competing demands, you will be confident delegating responsibilities and fostering a supportive, collaborative team culture.

We are seeking someone who is proactive, solutions-focused, and committed to continuous improvement. Flexibility is key, as the role involves working shifts, including evenings and weekends, and is subject to an enhanced DBS check.