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Assistant Store Manager Westfield

The LEGO GroupLondon

30+ days ago

Salary

£29,160.00 yearly

Job description

Job Description

Assistant Store manager at the LEGO store Westfield London W12

Are you ready to inspire a team to deliver an outstanding guest experience?

Join the LEGO® Brand Retail team as an Assistant Store Manager and ensure our brand, vision, and values are exemplified in all store operations and guest interactions.

Core Responsibilities

Lead by example, ensuring excellent customer service is provided by the team at all times
Collaborate with the Store Manager to deliver results, prioritising time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum
Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicator
Supports the Store Manager in achieving excellent Mystery Shopper results and in implementing follow-up action plans when needed
Cultivate a positive team environment that promotes a safe and fun atmosphere
Recruit new members, identify training needs, mentor and develop sales associates and supervisors to ensure a productive and collaborative team

Play your part in our team succeeding

The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. As an Assistant Store Manager for LEGO® Brand Retail you are the face of our company. You and your team will determine our brand’s reputation with each guest interaction. LEGO® Brand Retail strives to develop relationships with our guests and team members that transcend generations and are as timeless as the products we sell

Do you have what it takes?

Equivalent, previous work experience in a Retail environment

Proven experience in a retail environment ideally as Assistant Store Manager or Supervisor

Space management and visual merchandising expertise

Effective organisational, verbal and written communication skills, conflict resolution skills

Experience of working with children

Experience in recruitment, selection, training

Financial awareness : loss prevention and cash management, scheduling and payroll management

Physical specifications : constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting.

What’s in it for you?

Here are some of what to expect :

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.