Field Service Engineer

Job Description

We are seeking a skilled and motivated Field Service Engineer to work with one of our respected clients. This role is focused on servicing, maintaining, and repairing forklifts at various customer sites. The ideal candidate will have strong technical expertise, excellent customer service skills, and the ability to work independently in a dynamic field-based role.

Key Responsibilities

• Perform scheduled servicing and preventative maintenance tasks on forklifts, ensuring maximum efficiency and adherence to safety standards.
• Diagnose and repair mechanical, electrical, and hydraulic issues, minimising downtime and ensuring customer satisfaction.
• Respond promptly to breakdown calls, effectively troubleshooting and resolving faults on-site.
• Maintain clear communication with customers, providing updates on repairs and maintenance, along with advice on equipment care
• Complete detailed service reports and maintain accurate records of work conducted and parts used.

Skills and Experience