Technical Support Engineer

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975.

Technical Support Engineer

Working from home

Job ref : AZ / 64418

Salary : dependant on experience

Benefits :

This is a full time, permanent role.

3 days at home, 2 days out supporting technical / sales teams.

Company car provided

IT equipment provided includes : laptop, iPad, iPhone (or equivalent)

Overview :

The Technical Support Specialist provides expert technical assistance to customers, internal departments, and sales teams. You’ll ensure accurate and timely communication of product information, assist with customer queries, and support both existing and new product development. Key responsibilities include producing technical drawings and calculations, maintaining technical documentation, and staying up to date with industry regulations.

Team Description :

The Technical Services Team is a central support function, providing technical expertise across the business. Working closely with Sales, Customer Services, Quality, and Product Development, the team ensures the accuracy of product data and supports both internal staff and external customers with technical requirements. The team promotes collaboration, continuous improvement, and a customer-focused approach.

Key Duties :

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