Our team is important to our success. As a General Assistant you will be responsible for delivering an unrivalled standard of guest experience in the cinema with superior customer service and the ability to drive product sales. You are not required to have prior experience to be a successful General Assistant, but you must have an exceptional attitude towards customer service and the desire to create a first-class experience for our customers. As a Showcase Employee you will be part of a team who also shares your passion for cinema, and you will be responsible for greeting and guiding our guests through the customer experience.
What You Will Be Doing
- Providing an excellent standard of customer service to cinema visitors by being helpful, pleasant, and ensuring queues are managed effectively
- Being hands-on at our ticket and refreshment counters and keeping the cinema, auditoria and facilities clean & tidy
- Being equipped with the knowledge to answer customer queries about the latest releases
- Primarily, ensuring every guest has a great experience
About You
You are a passionate individual with a love of cinemaYou have a positive can-do attitudeYou enjoy a challenge and have the ability to work in a fast-paced environmentYou have confident communication and team working skillsYou are adaptable and willing to work across all departments in the cinemaYou have the desire to engage with our customers to drive sales and deliver a superior guest experienceYou are able to work unsociable hours, evenings and weekendsYou will be flexible with your hours of work and understand our cinema can close very late at night and you will have a safe way to get home from workWhat We Offer
As a Showcase employee, you will receive the following benefits and rewards :Flexible shift patternsA chance to develop within an enthusiastic teamEmployees passes for use by you or your friends & familyFree popcorn and drink whilst on shift30% discount off food and drinks when you visit the cinema including our in-cinema Costa coffee storesFree access to our confidential employee assistance programme including an online platform that offers advice & support on topics including finance, health & wellbeingHigh street discountsFantastic training & career development opportunitiesPension SchemeMonthly rewards & recognition scheme5.6 weeks holiday per year#J-18808-Ljbffr