Job descriptionFreight Forwarding company based in Felixstowe, are looking for an experienced Freight Forwarder to join their team.The role will cover both Imports and Exports Operations. The company operates freight via Sea, Air and Ocean, so experience in all of these would be beneficial, however some training can be provided in Road and Air Freight.Duties would involve;Customer service - being the first point of call for both new and existing customers, updating them on shipments and dealing with any queries.Taking bookings, entering details onto in-house system.Providing customers with quotations and rates for shipmentsOrganising freight, completing all relevant paper work / documentation for multi modal freightOrganising customs entriesOrganising final delivery of freight, invoicing and closing jobsThe ideal applicant;At least 2 - 3 years experience within the shipping / freight industryExperience within either Imports / ExportsExperience with either, sea, air or Road FreightGood Customer service skillsAttention to detailWhats on offer :A competitive salaryCycle to work schemeFree ParkingPerformance related bonus scheme