Sales Advisor Houghton-le-Spring, Durham

At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Durham Division is looking to recruit a Sales Advisor to join the Division’s Sales team.

The Role

The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion.

• Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard.
• Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times.
• Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product.
• Ensure visitors and potential purchasers to site are aware of Bellway’s Health and Safety Policy and they are always accompanied by a Bellway representative.
• Maintain accurate records using Bellway’s in-house CRM system.
• Liaise with purchases, solicitors and financial advisers on a regular basis.
• Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company’s handover policy.
• Assist purchasers following legal completion with any defects or customer care issues
• Attend and minute a weekly Sales / Site Meeting with your Site Manager.
• Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.

Experience, Qualifications and Skills

Experience

Qualifications and Training

Skills and Aptitude

The Role and Working Conditions

Benefits

We reserve the right to close this vacancy if a large volume of applications are received.

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