Operational Planner

Are you highly organised, proactive, and skilled at juggling multiple priorities? Do you enjoy working in a fast-paced environment where your planning and problem-solving skills directly impact customer satisfaction and operational performance?

We are a well-established and growing business in the facilities and compliance services sector, delivering essential support to clients across the UK. To strengthen our operations team, we are looking for a talented Operational Planner to take ownership of scheduling, resource allocation, and coordination of our field engineers.

This is a vital role at the heart of our service delivery, ensuring our engineers are in the right place, at the right time, with the right information to succeed.

What you’ll be doing :

Coordinating and managing engineer workloads to ensure efficient, timely, and cost-effective service delivery

Scheduling work up to a month in advance, planning routes to minimise travel time and maximise time on site

Monitoring travel and site times, reporting against KPIs to improve efficiency and performance

Allocating tasks effectively, ensuring compliance with working time regulations and health & safety requirements

Communicating with stakeholders, customers, and engineers to keep everyone informed and aligned

Problem-solving in real time, adapting quickly to last-minute changes and finding a...