Team Leader - Motor Claims

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About

Team Leader - Motor Claims

Location : Bolton (Office-based with flexible working options)

Salary : Range from £31,500 to £36,000depending on experience

Type : Full-time, Permanent

Hours : Monday to Friday, 9am -5pm (35 hours)

Are you a natural leader with experience inmotor recovery claims?

If you're ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference this role could be the next step for you.What You'll Bring : Team Leader - Motor ClaimsWhat's In It For You : Team Leader - Motor Claims

• What You'll Be Doing : Team Leader - Motor Claims
• Leading a team of recovery claims handlers managingnon-fault motor claimsfrom first notification through to final settlement
• Handlingescalated queries, complaints, and complex claims
• Monitoring team performance and supporting staff development through coaching, mentoring and training
• Working with internal stakeholders to meet recovery targets and maintain service levels
• Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance
• Ensuring fullFCA complianceand supporting GDPR and confidentiality requirements
• Contributing to recruitment, onboarding, and HR processes for your team
• Strong background intechnical motor recovery claims
• Experience in a team leadership or supervisory role
• Confident communication skills written and verbal
• Solid understanding of FCA, FOS, and general claims compliance
• Excellent organisation and prioritisation skills under pressure
• CII Certificate in Insurance (essential) Dip CII is a bonus
• Microsoft Office proficiency and data confidence (Excel, Outlook etc.)
• Increased holiday allowance with length of service
• Your birthday off, plus a half-day for seasonal shopping
• Holiday sell scheme
• Free parking and casual dress code
• Support for industry qualifications
• Bonus scheme for going above and beyond
• Cycle to work scheme
• Friendly, supportive environment with trained mental health first aiders on-site

If you want to lead a high-performing team, enjoy the satisfaction ofgetting the result, and work in a business that values your input wed love to hear from you.

TITL1_UKTJ

Work experience

Languages

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

Industries

Technology, Information and Internet

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