IT Support Engineer

IT Support Engineer

Derby (Hybrid)

Permanent

£28,000 - £32,000 (DOE)

IT Support Engineer needed for a permanent position based in Derby (Hybrid). Providing IT support to 2nd line level including problem diagnosis, trouble-shooting and fixes.

A chance to join an established IT Managed Services business with a proven track record spanning 20 years. Start ASAP during Autumn 2025.

Hybrid Remote : working from the Derby office 4 days / week, with the option to work 1 day / week from home (WFH).

Benefits : £28k-32k Salary (DOE) + 22 Days Holiday (plus BHs) + day off on your Birthday + Hybrid (1 day / week WFH) + Pension + Health Care + Training & Career Development + More.

Key skills, experience + tasks will include :

• IT support experience to 2nd line level including IT trouble-shooting, diagnosis + resolution.
• Providing IT support across a range of customer IT environments including : Servers, Networks, IT Infrastructure, Desktops, Telephony, Applications, Software, Hardware, and IT Cyber Security.
• Key supported technologies include : Windows Server 2012-2022, Office 365, Firewalls (Watchguard / Draytek), WDS, Intune, Entra.

Advantageous Skills : VMware / Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IP Telephony, Linux, AWS / Azure Cloud, Access Contro...