Sales Support

Sales Processing Assistant

Newcastle Under Lyme

£26,000 per annum

Monday to Friday

We're looking for a friendly and organised Sales Processing Assistant to join our busy team. This is a great opportunity for someone who enjoys working with people, has a keen eye for detail, and thrives in a fast-paced environment.

About the Role : You'll sit within the sales team, supporting day-to-day operations by processing orders, handling customer enquiries, and ensuring calls are passed to the right departments. You'll be a key part of making sure our customers receive excellent service from start to finish.

Key Responsibilities : Process customer orders and quotations accurately

Answer incoming calls and direct them appropriately

Assist customers with queries in a professional and helpful manner

Maintain clear and accurate records of communications and transactions

Work closely with internal teams to ensure smooth operations

Support improvements to sales processes and customer experience

What We're Looking For : Strong communication and interpersonal skills

Excellent attention to detail and organisational skills

A proactive, team-oriented approach

Previous experience in customer service or sales support (preferred)

Competent with Microsoft Office and CRM systems

Must have access to a car and a valid driving licence due to location

What We Offer : Supportive team environment

Opportunities for growth and development

Competitive salary and benefits

A role where your contribution makes a real difference

Flexibility to work contracted hours over 4 days, subject to workload and managers discretion

30 days holiday (including statutory) rising to 33 days after one years' service and beginning of next calendar year

Annual business performance related bonus (non-contractual)

Auto enrolment pension. Initial 5% employee contribution, after 3 years' service compnay will pay all contributions

After a qualifying period; private health care (taxable), critical illness cover and death in service cover

Full training will be given for all roles

Opportunity for progression and training. All roles advertised internally.

Excellent modern working environment.

Call Leanne 01270 589943 or email you CV to

INDCOM

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