Resident Liaison Officer (Planned & Regeneration)

Fixed Term - 12 month contract

We are looking to recruit a Resident Liaison Officer to join our team covering St Albans.

Were looking for someone to support new site manager on one of our large projects. Youll work on our Fire Door Program and external cladding projects across the borough of St. Albans.

About the Role

As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the project team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.

Working to deliver the best quality service, youll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.

About You

Candidates will have experience as a Resident Liaison Officer or similar role, ideally within social housing / council environment, coupled with the ability to establish and maintain effective customer relationships with residents from diverse backgrounds. Well organised and empathetic, youll have excellent verbal, professional telephone manner and written communication skills. IT literate with experience working with all Microsoft programmes.