Deputy Care Manager

Company name : Right at Home Worthing & Shoreham District

Job title : Care Manager

Location : Hanger 4, 2-4 Cecil Pashley Way, Brighton City Airport, Shoreham-by-Sea BN43 5FF

Salary : £28k - £30k

Hours per week : 37.5

About us

Right at Home provide premium quality homecare to older people, those living with dementia and other vulnerable adults living within our local communities. Recognised as a progressive, high-quality, sector leader in the provision of health and social care, we are actively recruiting a Care Manager for our office in Brighton City Airport, to support the Director, Registered Manager and Care Teams in the holistic delivery of outstanding care across our community.

This role requires a person with exceptional people management and communication skills to support our wonderful clients, allowing them to receive the very best support in their homes, whilst working with our strong team of care team to achieve this. The ideal candidate will offer a great deal of flexibility, be focussed in achieving operational goals and possess the strength and determination to support us in taking our business to the next level.

Main Duties & Responsibilities

• Support the Registered Manager in the day-to-day management of the service
• Ensure high standards of care delivery and compliance with CQC requirements (aiming for Good or Outstanding)
• Oversee client onboarding from initial enquiry and assessment to care package start
• Handle client-related matters including concerns, compliments, and complaints
• Maintain accurate records, audits, and KPI reporting
• Liaise with external professionals and agencies to ensure integrated care
• Participate in the on-call rota, as required

Person Specification

You will be a confident, organised, and people-focused care professional with a passion for quality and leadership.

Essential

Desirable

Abilities, Skills & Behaviours

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