Associate Director, Client Services

Whalar is the leading, most awarded, independent Creator and Social agency. We transform brands into cultural drivers by unlocking the full creative power of Creators.

We go beyond the conventional social and influencer strategy. We have the technology and methodology to tap into the beating pulse of communities, listen to nuances that move culture, and connect brands in ways that make them unforgettable.

With hubs in London, Berlin, New York, and Los Angeles, our reach is global. In London, we proudly collaborate with clients such as Diageo, eBay, Nike, Oatly, Skyscanner, Twinings, Uber, Vodafone, and many more.

About Client Services :

The Client Services team has ultimate responsibility for the creative output of client campaigns. Client Services ensure the smooth execution of projects and have a helicopter view over all parts of the campaign process, working with expert teams and specialist partners (both internally and externally) to bring a brands creative vision to life. The Client Services team are the gatekeepers of this vision and the guardians of the brands we work with.

The team has three core functions :

• Manage client relationships, creator partnerships, budgets and timings across any executional workflows.
• Act as the central resource that brings in the right expertise at the right time, facilitating collaboration.

Facilitate client retentio...