Logistics Dispatcher

JOB DESCRIPTION

Job Title: Logistics Dispatcher

Location: 620 Warrington Rd, Risley, Croft, Warrington WA3 6BE

Shifts: 40 hour working week with a fixed shift pattern of Saturday 2am-9am, Sunday 12am-10am, Monday 12am-10am, Tuesday 2am-9am, Wednesday 2am-9am

Let's Discuss What's On The Table For You:

• 70% off HelloFresh or Green Chef boxes
• Free onsite parking (including ~90 EV spaces)
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Nursery support scheme (save up to 40% on your nursery fees)
• Earn up to £500 with our Referral Program
• Electric vehicle scheme
• Cycle to work scheme
• Group Life Assurance
• Company pension scheme
• Mental health first aiders and an employee assistance programme
• Play a key part in supporting our Employee Resource Groups: FreshVets, Black Heritage Network, NEU Network (Neurodiversity), GET (Gender Equality Team) and FreshPride

About The Team:

This team is the engine room of our HelloFresh Delivery Network (HFDN), ensuring every customer box reaches its destination on time and in full across the North West. Acting as the critical link between drivers and customers, they take full responsibility for the final mile/home delivery operation.

The Forklift Driver role is site-based and hands-on, with a strong focus on vehicle dispatching and live transport coordination. Success in this role requires proven experience managing vehicle dispatch, overseeing route readiness, coordinating driver departures and returns, and handling real-time delivery issues as they arise. This position plays a key role in live vehicle management, ensuring smooth execution of daily dispatch schedules and maintaining clear, proactive communication with drivers to keep operations running efficiently.

What You Will Be Doing:

• Proactively identify and escalate critical issues, while driving long-term improvements by prioritising sustainable, practical solutions
• Keep cost and service top of mind in every operational decision
• Unload inbound trailers as they arrive, ensuring boxes are correctly placed and sequenced for delivery
• Stay focused on the end goal ensuring a happy customer
• Be ready to jump in when needed; this is a role for someone who leads from the floor, not the sidelines

Who You Are:

• It is essential you are Fork Lift Truck trained with counterbalance experience
• Extensive experience in logistics, transport, or home delivery operations
• Strong organisational and multitasking skills with the ability to stay calm in a fast paced environment
• A clear communicator who builds good relationships and follows up on actions
• A positive, solutions-first attitude with a hands-on approach

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.