Parts Advisor - Cupra Seat

pstrongAbout the role… / strong / ppWe are excited to be recruiting for a Parts Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. / ppThis is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full. Not only do we offer motoring for life, at Stoneacre, we offer careers for life. / ppAs a Parts Advisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Representing a variety of manufacturers, you will boast extensive industry knowledge on a diverse range of vehicles and models. You will take great pride in your work and be a highly motivated team player. / ppThrough both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre thestrong Number One / strongMotor Groupstrong. / strong / pp / ppstrongDo we have your interest…? / strong / ppHere at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? / pul liIndustry leading competitive salary / li liA flexible approach to working patterns / li liBonus scheme / li liA range of training and development programmes / li liIndustry leading career progression opportunities / li liContributory workplace pension scheme / li liUniform provided / li liLong service reward / li liCustomer introduced reward / li liEmployee discounts / li liAccess to discounts on retailers, restaurants, holidays and much more / li liWellness programme / li liFree parking / li / ulpstrongAn average day as a Parts Advisor… / strong / pul liEnsure parts are efficiently distributed to Service Department Technicians. / li liSelling parts directly to both retail and trade customers via telephone, online and face-to-face. / li liMaintain stock levels, order parts as and when required and ensure all deliveries are correct. / li liAssist customers via telephone, online and face-to-face, as well as processing orders over the telephone. / li liIdentifying parts required for vehicles, utilising the Electronic Parts Catalogue, and our DMS system. / li liSourcing parts for internal and external customers. / li liPicking parts. / li liEffectively communicating with our Service department. / li liCarrying out some administration duties such as invoicing. / li / ulpstrongAbout you… / strong / pul liWe consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a Parts Advisor role, however training will be provided (knowledge of Kerridge would be advantageous) / li liYou will have fantastic communication skills and enjoy working in a fast paced yet rewarding environment. / li liYou will have the ability to work independently but also thrive as part of a team with a proactive can-do attitude. / li liYou will be sales and target driven with a reliable and punctual work ethic and a willingness to follow instructions. / li liYou will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts. / li liYou will have a strong attention to detail with an organised and methodical approach and the ability to work well under pressure. / li liYou will be flexible and dynamic with the ability to adapt to changing priorities. / li liWe want you to love what you do – The rest will come naturally. / li / ulul / ulp / ppem“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves." / em / p

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