Estates Operations Coordinator - North & South West London

Overview

Morgan Hunt currently require a Estates Operations Coordinator for Housing Trust based in North London / South West London on a Temporary basis

Pay Rate : £26.06ph LTD

Hours : 35 hrs Mon to Fri – 9 : 00 am to 5 : 00 pm – Hybrid working available depending on site needs and team requirements.

Location : North London / South West London

Duration : 3 month ongoing contract

Job Role

We are looking for someone who can provide a high level of customer service to a variety of people including diagnosing issues, providing advice, giving instructions and resolving basic or complex issues. You will be acting as an effective liaison between residents, estate management and property management teams and help coordinate the day-to-day running of the Estate alongside the Estate Operations Manager.

As the Estate Operations Coordinator, you will carry out regular estate inspections to ensure safety, uphold / monitor cleaning standards, ensuring all risks are promptly dealt with or reported appropriately.

Your responsibilities will also include arranging, and monitoring contractor and maintenance visits, and helping with the effective organisation of compliance documentation.

You will be working closely with the Estate Operations Manager assisting in delivering outstanding estate services whilst working trust’s Placemaking principles; estate management, community, people & brand in mind to deliver consistent, excellent service to all residents.

Responsibilities

• Provide high level customer service to a variety of people, diagnosing issues, providing advice, giving instructions and resolving basic or complex issues.
• Act as liaison between residents, estate management and property management teams; coordinate day-to-day running of the Estate alongside the Estate Operations Manager.
• Carry out regular estate inspections to ensure safety and monitor cleaning standards; ensure risks are promptly dealt with or reported appropriately.
• Arrange and monitor contractor and maintenance visits; assist with the organisation of compliance documentation.
• Work closely with the Estate Operations Manager to deliver outstanding estate services aligned with the Trust’s Placemaking principles (estate management, community, people & brand) to service all residents.

The Ideal Candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

You will be an excellent communicator with the ability to multi-task in a highly demanding role. The ability to work under pressure whilst still offering high-quality customer service and a proven track record of working in a diverse community.

If you are a proactive, hard-working person with a can-do attitude then we would love to hear from you.

Mandatory

Desirable

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