Talent.com
This job offer is not available in your country.
Community Moderator for Gaming Client – Bilingual EN & FR - Remote

Community Moderator for Gaming Client – Bilingual EN & FR - Remote

Arise Virtual SolutionsMaidstone, England
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Remote Community Moderator for Major Gaming Client – Work from Home, English and French

To all Gamers and Player Fans : Here is an opportunity to earn from home providing email and chat support for a global pioneer in gaming and entertainment. This industry leader is world-renowned - with gaming studios across the globe - for its premier gaming subscription service and catalog of award-winning titles.

If you love gaming, take this opportunity to combine your passion with revenue-generating gig work. Earn from home and make money doing what you love.

What’s Needed to Provide Support for this Client

  • Proficiency in reading, writing, and speaking English and French is essential.
  • Understand nuances and cultural differences.
  • Passion for the gaming industry. Engaging with players while understanding their issues and finding solutions.
  • High level of reading comprehension and understanding of game-specific terminology, slang, and context
  • Efficiently manage time to respond promptly to customer inquiries, ensuring a timely resolution.

Must-Have Qualities and Capabilities

  • Patience and empathy. Maintain a positive and professional attitude, creating a pleasant customer experience.
  • Engagement Moderation, crafting personal, appropriate, on-brand responses to players.
  • Monitoring all assigned Community channels, apply client’s moderation guidelines and actions as appropriate.
  • Coordinating activities and actions with team members and client representatives.
  • Depending on the assigned studio, there may be limited direct engagement with players and / or templated responses provided.
  • Understanding of escalation pathways for sensitive or critical content, in accordance with the client's guidelines.
  • Able to task-switch with ease and evolve as the requirements of the role change over time. Deliver excellent customer service.
  • Fluency in English
  • Community platforms may include :

  • Forum, Discord, Facebook, X (Twitter), R6M, YouTube, Instagram and TikTok. Strong experience on these platforms will be added advantage.
  • What It Takes To Succeed :

    You must be self-motivated, possess outstanding problem-solving skills, patience, and empathy. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

    What It Takes to Succeed : You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

    No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.

    About Arise :

    Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service.   You can select the support programs you wish to service and create your own schedule from available intervals – all from the comfort of home.

    Sign up at AriseWorkFromHome.com

  • This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.
  • Create a job alert for this search

    Community Moderator • Maidstone, England

    Related jobs
    • Promoted
    Community Fundraising Manager

    Community Fundraising Manager

    St. John AmbulanceMaidstone, England, United Kingdom
    Full-time
    This job is brought to you by Jobs / Redefined, the UK's leading over-50s age inclusive jobs board.Based In The South East Region. Do you want to make a difference and be part of an organisation that ...Show moreLast updated: 7 days ago
    • Promoted
    Community CAMHS Consultant Psychiatrist

    Community CAMHS Consultant Psychiatrist

    North East London NHS Foundation TrustMaidstone, England, United Kingdom
    Part-time
    COMMUNITY CAMHS CONSULTANT PSYCHIATRIST.Please note : We reserve the right to close this advert, at any time, in the event of receiving suitable applicants. Programmed Activities (DCC : SPA = 5 : 1.Frequ...Show moreLast updated: 30+ days ago
    • Promoted
    Financial Adviser

    Financial Adviser

    Ortus PSRMaidstone, Kent, UK
    Full-time
    Shape Your Future in Financial Planning – Join a firm offering remote or hybrid working.Are you a driven, client-focused Independent Financial Adviser seeking more flexibility, genuine support, and...Show moreLast updated: 14 days ago
    • Promoted
    Maintenance Assistant 24 Hours per week

    Maintenance Assistant 24 Hours per week

    Village Hotels - MaidstoneMaidstone, England, United Kingdom
    Full-time
    Are you handy with a toolbox? If so, join us as a Maintenance Assistant to ensure our hotels and leisure clubs are in top condition and good working order. Your role will involve fixing issues in gu...Show moreLast updated: 2 days ago
    Client Partner

    Client Partner

    Tsr SelectKent
    Full-time
    The opportunity is to join one of the UK's leaders in providing bespoke connectivity solutions and support to businesses of all sizes nationwide. They have been established for 25 years.The company ...Show moreLast updated: 30+ days ago
    • Promoted
    Community Archaeologist

    Community Archaeologist

    Kent County CouncilMaidstone, England, United Kingdom
    Temporary
    A dedicated and enthusiastic individual is sought to join the Heritage Conservation team to carry out an exciting community archaeology projects. The 'Whose Hoo' project (three days a week, 36 month...Show moreLast updated: 30+ days ago
    Community Staff Nurse

    Community Staff Nurse

    Kent Community Health NHS Foundation TrustMaidstone
    Full-time
    We are looking for a passionate and skilled Nurse to join our Urgent Care Service based within West Kent.Our Urgent Care Services provide a two-hour response to patients in crisis at home.Our aim i...Show moreLast updated: 3 days ago
    • Promoted
    Private Client Solicitor

    Private Client Solicitor

    JMC Legal RecruitmentMaidstone, England, United Kingdom
    Full-time
    Private Client Solicitor (4+ years PQE) | Maidstone | Kent.Elevate your career with a prestigious Kent law firm that has been a cornerstone of the legal landscape for over 50 years.With multiple of...Show moreLast updated: 30+ days ago
    Community Fundraising Manager

    Community Fundraising Manager

    St John AmbulanceMaidstone, GB
    Full-time +1
    Based In The South East Region.Do you want to make a difference and be part of an organisation that has been helping save lives for more than a century? As Community Fundraiser you will play a key ...Show moreLast updated: 17 days ago
    • Promoted
    Private Client Solicitor

    Private Client Solicitor

    Absolute Law RecruitmentMaidstone, Kent, UK
    Full-time
    Absolute Law Recruitment are seeking a Private Client Solicitor 3yrs to 8yrs PQE to join an exceptional Law Firm in Kent. You will provide high quality legal advice on the full range of private clie...Show moreLast updated: 16 days ago
    Client Support Operator

    Client Support Operator

    WATESMaidstone, GB
    Full-time +1
    Are you providing amazing customer service in your current role but ready for the next step?.We are currently recruiting for a Customer Care Advisor to join our fabulous team on a full time, perman...Show moreLast updated: 1 day ago
    • Promoted
    Community Psychiatric Nurse

    Community Psychiatric Nurse

    Kent and Medway NHS & Social Care Partnership TrustMaidstone, England, United Kingdom
    Full-time
    It’s a great time to be part of the Community Mental Health Team.We have recently transformed our services for Mental Health Together and Mental Health Together +, leading to improved and innovativ...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Engineer

    Field Service Engineer

    Gearing Recruitment Solutions LtdMaidstone, Kent, United Kingdom
    Full-time
    Field Service Engineer – Water Industry Are you an experienced mechanical engineer with a passion for the water industry? We’re looking for a Field Service Engineer to join our Client, helping to ...Show moreLast updated: 30+ days ago
    • Promoted
    Community Delivery Manager

    Community Delivery Manager

    EvriMaidstone, England, United Kingdom
    Full-time
    Social network you want to login / join with : .We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We’re always on the lookout for top talent to join our growing...Show moreLast updated: 3 days ago
    • • Consultant for Community Paediatrics in Kent • •

    • • Consultant for Community Paediatrics in Kent • •

    RIG Locums LtdKent, UK
    Full-time
    Calling all Community Paediatric Consultants!.I am currently partnering with my Private Client in Kent to help them find one, maybe 2 Consultants to assist in their Community Paediatrics Service.Th...Show moreLast updated: 27 days ago
    Community Care Workers

    Community Care Workers

    MeritumMaidstone, United Kingdom
    Full-time
    Domiciliary care and support workers for the Ashford and surrounding areas.Meritum is a Kent based Care and Support agency providing a wide range of services from Children to the Elderly with over ...Show moreLast updated: 30+ days ago