Service Manager – Supported Living

Job Title: Service Manager – Supported Living

Salary: Circa £31,500 per annum (based on experience)

Hours: Permanent, Full-Time, 40 hours per week

Location: Greater Manchester

Setting: Adults with Learning Disabilities, Autism, Mental Health, and Complex Needs

Overview:

Compass Associates is proud to partner with a leading provider of adult social care in their search for a skilled and proactive Service Manager to oversee multiple supported living services. This is an exciting opportunity to join a company rated GOOD by CQC, renowned for its values-led culture, inclusive approach, and commitment to empowering people with learning disabilities, autism, mental health needs, and physical disabilities. The successful candidate will play a key role in providing visible, hands-on leadership across two supported living settings, ensuring high-quality, person-centred care while supporting and developing a strong, motivated team.

The Candidate:

The Service Manager will work closely with the Registered Manager to deliver safe, high-quality care and support. You will lead a team across two sites, with a Team Leader supporting daily operations, ensuring both staff and people we support feel supported and valued. The ideal candidate will be outgoing, confident, and unafraid to tackle challenges head-on, with proven leadership experience in learning disabilities, mental health, or complex needs services.

Key Responsibilities:

Leadership & Management

Lead, motivate, and support a passionate care team across two services

Be visible, hands-on, and lead from the front

Coach and develop team members, ensuring strong performance and engagement

Quality Care

Ensure delivery of high-quality, person-centred care at all times

Monitor wellbeing and outcomes for service users

Participate in audits, quality calls, and project calls with the Registered Manager

Regulatory Compliance

Work alongside the Registered Manager to maintain compliance with all relevant regulations and CQC standards

Support implementation of ongoing service improvements

Staff Development

Provide regular supervision, coaching, and development opportunities

Foster a collaborative and motivated team culture

Operational Oversight

Ensure smooth running of both services, managing resources effectively

Maintain strong relationships with stakeholders, families, and external professionals

Essential Requirements:

Strong experience managing supported living or residential services for adults with learning disabilities, autism, mental health, or complex needs

Level 3 or equivalent qualification in Health & Social Care (or demonstrable experience)

Proven leadership skills across multiple sites

Full UK driving licence and access to a vehicle

Confident, outgoing, and willing to address issues directly

Desirable Criteria:

Experience supporting teams in services with diverse and complex needs

Strong understanding of risk management, safeguarding, and compliance

Salary & Benefits:

£31,595.20 per annum (based on experience)

Fast-track career development and expert training

Inclusive, values-led culture

Digital perks platform with discounts across hundreds of brands

Optional pay advances and Stream – get paid as you earn

Recognition schemes including Employee of the Month and Heroes Awards

Application Process:

To apply for this exciting opportunity, or for an informal discussion about the role, please contact Andy at Compass Associates.

Contact Details:

Andy Munyimi – Compass Associates

Tel: 0161 527 9632

Email: amunyimi@compassltd.co.uk

Recommendations:

Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

About Compass Associates:

Established in 2009, Compass Associates is an award-winning UK specialist Health and Social Care Recruitment Consultancy providing tailored, high-quality recruitment solutions for permanent assignments.