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Team Leader - Operations
Leeds Junk and Rubbish RemovalLeeds, England, United Kingdom16 days ago
Job type
- Full-time
- Permanent
Job descriptionExperience in operations, planning, transport, or waste management . Strong customer service background with proven sales / conversion ability. Excellent problem-solving skills and initiative. Ability to thrive in a fast-paced, target-driven environment . Confidence in managing people, vehicles, and performance through KPIs. Good IT / organisational skills to track bookings, conversions, and fleet records. Excellent English and communication skills. Friendly and confident phone manner. Creative approach to problem-solving and process improvement. Dependable and hardworking with a strong team spirit. Willing to learn, grow, and take on new responsibilities. Previous experience in a team leader operational role. Competitive salary + bonus scheme linked to conversion rates and operational performance. 20 days annual leave plus statutory bank holidays Bonus Structure A chance to grow with a rapidly expanding company. Comprehensive training and ongoing support Onsite parking Company team events Job Types : Full-time, Permanent Pay : £25,000.00-£28,000.00 per year Ability to commute / relocate : Pudsey LS28 : reliably commute or plan to relocate before starting work (preferred) Education : GCSE or equivalent (required) Experience : operations, planning, transport or waste management : 1 year (required) team leader : 2 years (required)
Overview
This is a FULL TIME role MONDAY - FRIDAY 8.30am - 5.00pm (Occasional Saturdays). Based in Pudsey LS28. Salary £25,000 to £28,000 depending on experience.
About Us
Leeds Junk & Rubbish are a fast-growing waste removal company, running a busy fleet of vehicles across Leeds and West Yorkshire. We pride ourselves on excellent customer service, efficient operations, and a supportive team culture. With continued growth, we’re now looking for a hands-on Team Leader to oversee daily operations, bookings, and conversions.
Role Overview
What you’ll be doing :
- Planning and managing daily operations – routes, team allocation, and vehicle scheduling.
- Ensuring jobs are completed efficiently, on time, and to company standards.
- Monitoring and improving conversion rates – your own office bookings, as well as team job completion vs quotes.
- Managing and supporting our fleet of vehicles and drivers, including basic compliance and maintenance reporting.
- Problem solving quickly to keep jobs on track in a fast-paced environment.
- Delivering excellent customer service across phone, email, and WhatsApp.
- Motivating and leading your team to consistently achieve revenue and performance targets.
- Reporting on conversion rates and KPI’s.
What We’re Looking For
What We Offer
Job Details
Requirements
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Team Leader • Leeds, England, United Kingdom
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