A UK-based charitable organization is seeking a Mental Health Helpline Operator to provide essential telephone support to individuals in distress. Responsibilities include assessing caller needs and offering guidance while preventing escalation to clinical interventions. Ideal candidates should possess an understanding of mental health, have strong interpersonal skills, and be proactive in teamwork. The position offers flexible working hours and extensive training, with a focus on employee well-being through enhanced leave and health programs.
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Helpline Advisor • Waingroves, England, GB